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Data Sharing and Tracing Solutions for the Public Sector
Testimonials
“In my opinion there is no company in the field that can match the LoCTa service”
Neil Egan Debt Enforcement Manager. City and County of Cardiff.

Privacy Notice

LoCTA Search, the application is committed to protecting your privacy. This privacy statement explains data collection and user practices of the websites. By accessing the Site, you are consenting to the information collection and user practices described in this privacy statement.

Collection of your Personal Information

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you to provide a service or carry out a transaction that you have requested such as receiving information about MAG:NET’s products and services or conducting a support session. The personal information we collect may include your name, company or organization name, work e-mail address and work telephone number. Include not to be used for any other purpose.

The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the site, analyze trends and administer the site.

Each subscribing Local Authority sends though a subset of their Benefits, Revenues, and NDR data to LoCTA Search (via PSN and SSH/SFTP) on a weekly schedule. This in turn is imported into the LoCTA Search database so that users can query it for tracing via the website application.

The LoCTA Search application is accessed only by Local Authority employees for the purpose of preventing and tackling fraud and error.

The LoCTA Search application is essentially an integrated tracing solution provided to 190+ Local Authorities to increase performance and cash flow in a wide variety of areas of tracing and recovery regarding Public Services e.g. National Benefit Search, Council Tax Search, Voters Roll Search etc.

  • MAG:NET Solutions Ltd are deemed the Data Processor of the LoCTA Search application as it processes and stores Personal Information on behalf of the Local Authorities.
  • The ‘User’ is deemed to be the Local Authority employee who is using the LoCTA Search application.
  • The data subjects are the individuals on which personal information is processed and stored.

MAG:NET Solutions capture personal information directly only from what is provided to them by the Local Authorities within data files, and from available national data-sets ‘Voters Roll’ and ‘Telephone Directory’.

The Personal Information processed and stored and retained by the LoCTA Search application includes:

  • First Name
  • Surname
  • Address
  • Phone number
  • Email address
  • Date of Birth
  • Employer name and address
  • Gender

Use of your Personal Information

The personal information collected on this Site will be used to operate the Site and to provide the service(s) or carry out the transaction(s) you have requested or authorised.

In support of these uses, MAG:NET may use personal information to provide you with more effective customer service, to improve the Site and any related MAG:NET products or services, and to make the Site easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the Site to your particular preference or interests.

MAG:NET may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on MAG:NET website; (b) protect and defend the rights or property of MAG:NET and its web sites; or (c) act in urgent circumstances to protect the personal safety of MAG:NET employees or agents, users of MAG:NET’s products or services, or members of the public.

Control of your Personal Information

Except as otherwise described in this statement, personal information you provide on the Site will not be shared outside of MAG:NET Solutions and its controlled subsidiaries and partners without your permission.

Security of your Personal Information

MAG:NET is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure.

Use of Cookies

We use cookies on this Site to ensure the integrity of the registration process and to personalize the Site. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. This simplifies the process of delivering relevant content, eases site navigation, and so on. When you return to the Web site, the information you previously provided can be retrieved, so you can easily use the site's features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of this or other Web sites you visit.

Cookies Used

Cookie Purpose
FedAuth Created on user log in, it retains your identifier for the server.
__RequestVerificationToken We post back forms on every page, be it for login, searches, filters… this is a security token so that only the Locta UI can perform these searches.

GDPR Compliance Policy

MAG:NET Solutions Ltd have a full GDPR Compliance Policy available to download from www.magnetsolutions.co.uk or we can provide it by email on request. Contact details below.

Questions & Complaints

Please contact MAG:NET Solutions Ltd regarding any questions or complaints that you may have in relation to the LoCTA Search application or this privacy notice.

Contact Details

To contact MAG:NET Solutions Ltd please email info@magnetsolutions.co.uk or our correspondence address is:

Victoria Buildings, 9-13 Silver Street, Bury, BL9 0EU

Changes to this privacy notice

We reserve the right to update this privacy notice at any time, and we will provide a new privacy notice when we make any substantial updates.